Introduction

These terms and conditions (the “Terms”) of REDEEM-ME, expressly declare and outline the rules and regulations for the use of REDEEM-ME App (the “App” or “We’ or ‘Us’ or ‘Ours’), accessible and that can be downloaded from App Store and Play Store for Android and IOS uses. The Terms are conditions precedent for the use of the App. By accessing/using/recommending/signing up/referring to someone/opening a link to the App, we assume you accept these terms and conditions, and you declare that you expressly accept the Terms of the App without any force and coercion. You are hereby warned and made clear without any kind of ambiguity that if you do not accept these Terms you may not proceed further. You are also being made aware that if you sign up/move forward/access/recommend to someone without accepting the Terms, you would keep REDEEM-ME, its owners/affiliates/employees and all person affiliated with App, harmless and you waive off all your rights to sue the App its owners and all affiliates. Do not continue to use App if you do not agree to take/accept all of the terms and conditions stated on this page. You accept the Terms by remaining on the App.

About the App

1. Welcome to REDEEM-ME operated by Metaverse Business Solutions Pty Ltd. (the “Company or Owner”). We are a loyalty and rewards management App for businesses to create deals and promotions, and for customers to manage their loyalty cards and redeem rewards from the organizations registered with the App. The app has three different roles for the users, and they are not exclusive. (the 'Services').

2. We reserves the right to review and change any of the Terms by updating this page at its sole discretion. When we updates the Terms, it will use reasonable endeavors to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

 

2.Registration to use the Services

You can use the Service by registering/signing up on the App. In order to access the Services, you must first have an account, and for having an account you need to register yourself. As part of the registration process, you may be required to provide personal information about yourself (such as identification or contact details), including:

1. Company Name

2. Business Number (ABN)

3. Email

4. Country Location (drop-down list selection)

5. Company’s Address

6. Industry (drop-down list selection)

7. Employees number (drop-down list selection)

8. User’s name

9. User’s email

Following business structures can get registered on Our App

Business Role/Account

Any business can get registered on our App, the registration can be done by the owner of the business or the one that registered it, or any authorized officer. They shall gave the option to create and update stores and deals. Plus they can invite and manage the people at the stores who are identified as cashiers. The Business shall create its own T&C for each deal they publish to the public (customers) and shall be liable for the terms and conditions and the App its owners shall not be made any party to any claim. The Businesses (stores) have to pay for the use of the app, for that purpose we shall provide a facility of Monthly subscription in future and for now the same can be done as per deal.

Actions only that can be performed:

• Creating, publishing and managing deals in the App.

• User shall associate T&C for their deals (e.g. Minimum purchase quantities to get a deal, length of the deal, etc.)

• Create and manage cashiers accounts.

• If a business/you (and its stores & cashiers) creates and publish a deal in the App and a customer (user) claims the prize after he/she has met the business requirements to claim that prize, it shall be the sole duty of the business to deliver what was promised, the prize in any sense cannot be claimed from the App or its owners.

Cashier Role/Account

It is a user account that has access to certain stores and is able to list and view deals, and scan QR codes from the customers. They decide during purchase-time what deal(s) is the customer entitled to. This is a totally free service.

Actions only that can be performed

Collect and redeem deals/prizes

User (customer) Role/Account

It is any person (customer) account, that signs up to the app through the normal process. They can list and view stores, deals. Additionally, they can add reward cards to their wallet in the app and use them to claim purchases and rewards. As mentioned above, the Users (customers) can be cashiers (workers) as well. . This is a totally free service.

Actions that cannot be performed

• Create/redeem deals related with drugs, sex traffic, etc are banned.

• App shall not be responsible if the deals are not delivered as promised by the Business to the customers.

• App shall not be responsible about the management of the deals by Business account manager and/or cashiers and its consequences (e.g. make mistake about the deals published or deals are not delivered as promised by the Business to the customers, or deals double ups ,etc.)

• App not act as employment contract platform or any close relationship between Business (stores) and Cashiers.

• We/App may cancel any user account (business, cashiers and customer) if under its own judgment there is a violation of the Redeem-Me App use.

Furthermore, You warrant that any information you give to the App in the course of completing the registration process will always be accurate, correct, and up to date.

Once you have completed the registration process, you will be a registered on the App and agree to be bound by the Terms. As a user, you will be granted access to the Services from the time you have completed the registration process and paid the fee/charges for the Services.

You may not use the Services and may not accept the Terms if:

1. you are not of legal age to form a binding contract with Us i.e. less than 13 years of age; or

2. you are a person barred from receiving the Services under the laws of your country.

3.Your obligations

1. As a user, you agree to comply with the following:

   1. you will use the Services only for purposes that are permitted by:

      1. the Terms; and

      2. any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

   2. you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

   3. any use of your registration information by any other  person, or  third parties, is strictly prohibited. You agree to  immediately notify Us of any unauthorised use of your password or email address or  any breach of security of which you have become aware;

   4. access and use of the App is limited, non-transferable, and allows for the sole use of the App by you for the purposes of Us providing the Services;

   5. You declare that anything that is against the law is not permissible and make yourself bound by your act, and make responsible for the outcomes of the acts that are against the law.

   6. you acknowledge and agree that any automated use of the App or its Services is prohibited.

4.Payment

1. Where the option is given to you, you may make payment of the Registration and Services Fee by way of:

   1. Stripe for payment processing

2. You acknowledge and agree that where a request for the payment of the Registration and Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.

3. You agree and acknowledge that We can vary the Registration and Services Fee at any time and that the varied Registration and Services Fee will come into effect following the conclusion of the existing Registration and Services period.

5.Copyright and Intellectual Property

1. The App, the Services and all of the related Service are subject to copyright. The material on the App is protected by copyright laws and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the App (including but not limited to text, graphics, logos, button icons, video images, audio clips, App, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes and are reserved by We or its contributors.

2. All trademarks, service marks and trade names are owned, registered and/or licensed by We, who grants to you a worldwide, non-exclusive, royalty- free, revocable license whilst you are registered to:

   1. use the App pursuant to the Terms;

   2. copy and store the App and the material contained in the App in your device's cache memory; and

   3. print pages from the App for your own personal and non-commercial use.

We does not grant you any other rights whatsoever in relation to the App or the Services. All other rights are expressly reserved by Us.

1. We retains all rights, title, and interest in and to the App and all related Services. Nothing you do on or in relation to the App will transfer any:

   1. business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright, or

   2. a right to use or exploit a business name, trading name, domain name, trademark or industrial design, or

   3. A thing, system or process that is the subject of a patent, registered design  or copyright (or an adaptation or modification of such a thing, system or process), to you.

2. You may not, without the prior written permission of Us and the permission of any other relevant rights owners: broadcast, republish, Sell, rent or sub-license, reproduce, duplicate or copy, redistribute content, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose unless otherwise provided by these Terms. This prohibition does not extend to materials on the App, which are freely available for re-use or are in the public domain.

6.Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our App. We also reserve the right to amend these Terms and Conditions and it’s linking policies at any time. By continuously linking to our App, you agree to be bound to and follow these linking terms and conditions.

7.Confidential Information

You hereby declare that any confidential information related to anyone that is acquired during the course of the use of this App, shall be kept to yourself and shall not be made public in any manner. You shall not make public any conversation, pictures, and videos of any one that were disclosed to you without the written consent of the person. Any claim arising out the dispute regarding the confidential information shall be the responsibility of the users and the App and We shall be placed unharmed and no action can be taken against We.

8.Privacy

We takes your privacy seriously and any information provided through your use of the App and/or Services are subject to Our Privacy Policy, which is available on our website and can be viewed at this link www.redeem-me.com.au.

9.Content Liability

We shall not in any manner whatsoever shall be held responsible for any content on the App that seems offensive to you that is uploaded by any business, cashier or any independent user. We shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the services, even if We has been advised of the possibility of such damages. We/App shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services; or (ii) any transaction or relationship between you and any third party provider, even if We/App has been advised of the possibility of such damages. We/App shall not be liable for delay or failure in performance resulting from causes beyond Our reasonable control. You acknowledge that third party transportation providers providing transportation services requested through some request brands may offer ridesharing or peer-to-peer transportation services and may not be professionally licensed or permitted.

Our services may be used by you to request and schedule transportation, goods or logistics services with third party providers, but you agree that We/App has no responsibility or liability to you related to any transportation, goods or logistics services provided to you by third party providers other than as expressly set forth in these terms.

10.General Disclaimer

1. We/App/ Owner are not in any manner whatsoever are responsible for any prize that was proposed by any business on the App, it is the sole relationship between you and the business and the same can only be claimed from the business and not from the App. We are just providing the services to the business and not operating the business.

2. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, or any liability under them which by law may not be limited or excluded.

3. Subject to this clause, and to the extent permitted by law:

   1. all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and

   2. We will not be liable for any special, indirect or  consequential loss or damage (unless such loss or  damage  is  reasonably  foreseeable resulting from our failure to meet Consumer Guarantee), loss  of profit or opportunity, or damage to goodwill  arising  out  of  or  in connection with the Services or these Terms (including as a result of not  being able to use the Services or the late supply of the Services), whether     at common law, under contract, tort (including negligence), in equity,  pursuant to statute or otherwise.

4. All the information/links/profiles/pictures/information on the App is published in good faith and for easement of people without providing any fundamental right of access and is for general information purpose only. Any action you take upon the information you find on this App, is strictly at your own risk, We shall not be liable for any losses and/or damages in connection with the App or We its affiliates, employees, agents, contributors and licensors.

5. Use of the App and the Services is at your own risk. Everything on the App and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of We make any express or implied representation or warranty about the Services or  any products or  Services (including the products or Services of We) referred to on the App, includes (but is not restricted to) loss or damage you  might  suffer  as a  result  of any of the following:

   1. failure of performance, error, omission, interruption, deletion, defect, failure  to correct defects, delay in operation or transmission, computer virus or  other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or  unauthorised access to records;

   2. the accuracy, suitability or currency of any information on the App, the Services, or any of its Services related products (including third party material and advertisements on the App);

   3. costs incurred as a result of you using the App, the Services or any of the products of We; and

   4. the Services or operation in respect to links which are provided for your convenience.

11.Limitation of liability

1. Our total liability arising out of or in  connection  with  the  Services or these Terms, however  arising, including under contract, tort (including negligence),  in equity, under statute  or  otherwise, will not exceed  the  resupply of the  Services to you.

2. You expressly understand and agree that We, Our affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

12.Termination of Contract

1. The Terms will continue to apply until terminated by either you or by We as set out below.

2. If you want to terminate the Terms, you may do so by:

   1. not renewing the Subscription prior to the end of the Subscription Period;

   2. providing We with 14 days' notice of your intention to terminate; and

   3. closing your accounts for all of the services which you use, where We has made this option available to you.

Your notice should be sent, in writing, to We via the 'Contact Us' link on our homepage.

1. We may at any time, terminate the Terms with you if:

   1. you do not renew the Subscription at the end of the Subscription Period;

   2. you have breached any provision of the Terms or intend to breach any provision;

   3. We is required to do so by law;

   4. the provision of the Services to you by We is, in the opinion of We, no longer commercially viable.

2. Subject to local laws, We reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the App or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Our name or reputation or violates the rights of those of another party.

13.Indemnity

1. You agree to indemnify We, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

   1. all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;

   2. any direct or indirect consequences of you accessing, using or transacting on the App or attempts to do so; and/or

   3. any breach of the Terms.

 

14.Dispute Resolution

(a)Compulsory:

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

(b)Notice:

A party to the Terms claiming a dispute (the 'Dispute ') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

(c)Resolution:

On receipt of that notice (the 'Notice') by that other party, the parties to the Terms ('Parties ') must:

1. Within 30 days of the Notice endeavour in good faith to resolve the Dispute

expeditiously by negotiation or such other means upon which they may mutually agree;

1. If for any reason whatsoever, 28 days after the date of the Notice, the  Dispute has not been resolved, the Parties must  either  agree  upon selection of a mediator or  request that an appropriate mediator be  appointed by mutual consultation;

2. The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties  must  each  pay their own costs associated with the mediation;

3. The mediation will be held at a place suitable for both parties.

 

(d)Confidential:

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

 

(e)Termination of Mediation:

If 3 have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

 

15.Venue and Jurisdiction

1. The Services offered by We is at this time intended to be viewed by residents of world. In the event of any dispute arising out of or in relation to the App, you agree that the exclusive venue for resolving any dispute shall be an Arbitrator who shall be appointed by both the parties.

 

16.Governing Law

1. The Terms are governed by the laws Western Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Australia, without reference to conflict of law principles, notwithstanding mandatory rules.

The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

 

17.Independent Legal Advice

1. Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

 

18.No Partnership or Agency

        Nothing in this Agreement is intended to, or shall be deemed to, establish any partnership or joint venture between the Parties, constitute either Party the agent of another Party, or authorise either Party to make or enter into any commitments for or on behalf of the other Party.

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19.Severance

1. If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

 

20. Contact us

In case you have any kind of query or question regarding the Terms and Conditions you may contact us at hello@redeem-me.com.au